Terms & Conditions

We love creating beautiful, memorable grazing experiences for you and your loved ones. To ensure everything runs smoothly and that you receive the best possible service, we’ve outlined a few important details below. These guidelines help us deliver the care, quality, and thoughtful touches that make every event special.

Grazing Boxes / Grazing Boards

Once your platters or boxes have been delivered, it becomes your responsibility to ensure food safety. Please keep all items out of direct sunlight and avoid leaving them unrefrigerated for more than three hours.

If you or your guests have any food allergies or intolerances, please notify us in advance. While we take every precaution, our platters and grazing tables are not prepared in an allergen-free environment. Ingredients may include nuts, gluten, dairy, and soy, and there is a high risk of cross-contamination. We advise those with allergies to exercise caution when consuming our products.

Please note that all produce is subject to availability. If certain ingredients are unavailable due to seasonality, Ambrosia Graze Co reserves the right to make substitutions, ensuring that all replacements are of equal quality and value.

Full payment is required for all orders before the scheduled delivery or pickup date.

For graze boxes, we generally require at least 24 to 48 hours' notice, while grazing tables require a minimum of 14 days' notice. Bookings are subject to availability, so we recommend placing your order as early as possible to avoid disappointment.

Grazing Tables and Event Set-Ups

To secure your grazing table booking, a 50% deposit is required upon confirmation. Please note that $150 of this deposit is non-refundable, unless cancellation occurs at least 5 days before your event date.

The remaining balance is due no later than 4 weeks before your event. For bookings made within 4 weeks of the event date, full payment is required at the time of booking.

Pick Up / Delivery

We want to make receiving your order as easy and seamless as possible!

If you’d like your grazing boxes delivered, please note that delivery and travel fees may apply, depending on your event location. These will be calculated once details are provided.

For delivery, we kindly ask that someone be present to receive your order. If you request that your grazing boxes be left unattended, Ambrosia Graze Co cannot accept liability for any loss or deterioration of goods once they have been delivered in accordance with your instructions and our terms and conditions.

Prefer to pick up your order? You’re welcome to arrange collection by contacting us at ambrosiagrazeco@gmail.com to coordinate a convenient day and time.

Refunds & Cancellations

We understand that plans can change, and we’ll always do our best to accommodate you. However, because we source fresh produce and dedicate time to preparing your order, we kindly ask that you provide at least 48 hours’ notice if you need to cancel. Cancellations made after this time will be charged at the full order amount.

For platter box or catering orders exceeding $400, we request a minimum of 5 days’ notice for cancellations or significant changes. If adjustments are requested after this period, the full charge of the original order will apply.

We appreciate your understanding and look forward to creating a beautiful grazing experience for you!